Refrigerator and Freezer Repair

Refrigerator and Freezer Repair and Service

Highly Trained Refrigerator Specialists

Appliance King is here to help keep your household running smoothly, with minimal hassle or downtime when your refrigerator or freezer is not working properly or broken.

Refrigerator problems are amongst the most complex to diagnose, requiring very precise and lengthy testing procedures to get an accurate diagnosis, and to repair - so it's important to call a trained technician once the obvious problems are ruled out.

Appliance King services a wide range of refrigerators and freezers, such as top-mount freezers (top-freezer refrigerators); bottom-mount freezers (bottom-freezer refrigerators); french-door fridges (café fridges); side-by-side refrigerators; and built-in refrigerator-freezers.

We service all major appliance brands, including GE / General Electric, GE Monogram, Whirlpool, Sub-Zero, Kenmore, Maytag, Samsung, LG, Wolf, Viking, Thermador, Jenn-Air, Frigidaire, Frigidaire Gallery, KitchenAid, Electrolux, Amana, Hotpoint, Haier, U-Line, and Scotsman. This is not a complete list, so don't worry if you don't see your brand listed; we can still help.

For those interested in doing their own repairs (DIY), Appliance King offers same-day delivery for all fast-moving parts in stock. We have a wide selection of parts, including parts that are discontinued or hard-to-find, so no waiting for special orders to arrive. Whenever possible, we supply factory-certified parts obtained directly from the manufacturers.

Before Calling for Service, Try These Tips Below:

If the solutions below don't solve your problem, call Appliance King at (561) 276-4169.

Refrigerator is Leaking

Try this first: Check to see that your water filter is tightly in place.

Possible Causes

Improper water filter installation, broken water line, clogged drain line.

Improper water filter installation can lead to water leaks from the filtration system.

If water is leaking continuously, you may have a broken water line. It is important to shut off the supply line to the refrigerator, because unchecked continuous leaking could cause damage or flooding. (The shut-off valve is normally located under the sink or behind the refrigerator. If you are unable to locate this valve, turn off the water main for your house.) Call Appliance King at (561) 276-4169 - we are here to help.

If you have a sheet of ice on the bottom of the freezer, you may have a clogged drain line. It is important to fix this problem to avoid flooding your kitchen and causing damage to your home. Your freezer goes into defrost mode roughly every 6 hours, melting the ice behind the back freezer wall, so water drains to the bottom and evaporates. If your freezer drain is clogged, water builds up and leaks in every defrost cycle until the line is cleared. Call Appliance King at (561) 276-4169 - we are here to help.

Ice is Building Up Inside the Freezer

Try this first: Make sure the freezer door is closed.

Then Try This: Inspect your door gaskets (rubber sealing around the freezer door) to ensure that they create a complete seal.

Possible Causes

Open freezer door, door gasket problems, defrost cycle not working properly, failing defrost system component.

Have you left the freezer door open lately? Leaving the door to your freezer open will allow moist air to enter, leading to ice crystal formation (frost) and, over time, increasingly inefficient cooling. Call Appliance King at (561) 276-4169 - we are here to help.

Door gasket problems: Any rips, tears, or gaps in the seals will allow moist air to enter the freezer, leading to the formation of ice crystals (frost) on food packaging and freezer walls, which will, in turn, cause cooling problems. The degree of ice build-up will vary, depending on the humidity level in the room and the severity of the gasket problems. Call Appliance King at (561) 276-4169 - we are here to help.

If you can see ice build-up on the back wall of the freezer, your refrigerator/freezer may not be defrosting properly. When the defrosting cycle is working correctly, the refrigerator/freezer's cooling system pauses every 6 hours for 20 minutes, so that heaters behind the back wall can melt ice on the freezer coils and air can flow freely through the unit. When the defrost cycle is not working as it should, ice builds up on the evaporator coils and eventually on the back wall of freezer. Ice buildup prevents the movement of air throughout the refrigerator and freezer and interferes with efficient cooling activity. Call Appliance King at (561) 276-4169 - we are here to help.

The defrost system comprises many components, and if any of these mechanisms fail, the cycle will not function properly, so the refrigerator/freezer will stop cooling. The defrost system is one of the more complicated systems in your refrigerator. During proper operation, a mechanical timer or computer board will initiate the defrosting cycle, turning off cooling activity in the compressor and fans and turning on a heating element to melt ice buildup on the coils. A thermostat located on the coils tells the heater when the temperature has risen enough to melt all of the ice, thus turning off the heater and ending that cycle. If any of these mechanisms fail, defrosting will not occur properly.

Our technicians will diagnose the problem, identify any failing components, and repair or replace them quickly. We stock most of the defrosting components on our trucks, enabling us to repair refrigerators promptly and minimize food spoilage. Call Appliance King at (561) 276-4169 - we are here to help.

Refrigerator or Freezer is Too Warm / Not Cooling Enough

Try this first: Check for ice buildup inside the freezer. (see above)

Then Try This: Rule out power issues

Check to ensure that your refrigerator is plugged in and receiving power, and make sure the power lights are on. We recommend turning off the power - either by turning off your breaker or unplugging your unit for 3 minutes or more (but not both). This will reset any computers in your refrigerator, which might resolve your problem.

Next Try This: Set temperature controls to factory default

Did the temperature control get nudged by accident, so your fridge or freezer temperature dial is set at the wrong level? In general, it's important to set temperature controls near the factory defaults (0 degrees for the freezer and 37 degrees for the refrigerator). Small adjustments are okay, based on user preferences, but a user should never adjust the temperature settings to compensate for a refrigerator not cooling properly. This may mask more serious problems and put stress on other components of the refrigerator, while also using more electricity than needed. (Manual temperature dials usually have marks or notations indicating the factory-recommended cooling settings.)

Finally Try This: Make sure the vents inside the freezer compartment (at the back) aren't blocked by large, bulky items.

Leave some room for cold air to circulate - as packing large items near the freezer walls and top and bottom vents can interfere with proper air circulation. Air needs to circulate freely through your freezer, to allow for proper cooling.

Possible Causes

Door gasket problems, sealed refrigerant system problems, airflow issues or compressor / fan problems, power or electrical problems.

Door gasket problems: Any rips, tears, or gaps in the seals will allow moist air to enter the freezer, leading to frost formation and cooling problems. Similarly, problems in hinges or door slides could also allow moist air to enter and result in inefficient cooling. Call Appliance King at (561) 276-4169 - we are here to help.

Power/electrical: If the refrigerator/freezer is plugged in and the computers have been reset (as explained above), your unit may be experiencing electrical component failure, such as a relay issue, a computer board problem, a loose or shorted wire terminal, a thermostat or cold control problem, or a problem in the defrost components. (The defrost system runs every 8-12 hours, temporarily stopping cooling activity while turning on heaters inside the back freezer panel to melt ice buildup on the evaporator coils, so that air can flow freely. The melted ice drips from the inside of the freezer down into a drain, outside the fridge to a compressor area, where a fan then blows heat [through the condenser coils?], causing this water to evaporate. If anything prevents this system from clearing ice buildup, ice hardens into a solid brick, and cooling air can no longer flow through the fridge and freezer.) The defrost circuit includes many electrical components, and failure of the heater, the thermostat, or the device that starts the cycle (computer board or timer or temperature sensor), and failure of any of these elements will cause problems.

Our technicians will diagnose the problem, identify any failing components, and repair or replace them quickly. We stock most of the defrosting components on our trucks, enabling us to repair refrigerators promptly and minimize food spoilage. Call Appliance King at (561) 276-4169 - we are here to help.

Technicians You Can Trust

All of our technicians at Appliance King of America are fully NASTEC and EPA Certified making them ready to tackle any problem you are having with your appliances.

EPA Certification
NASTEC Certification
Appliance King of America's Hours of Operation

Hours of Operation