If your refrigerator is leaking, possible causes range from improper water filter installation to a broken water line or a clogged drain line. It’s important to address leaking issues as soon as possible to avoid potential water damage.
Check your water filter installation
Make sure that your water filter is installed according to manufacturer instructions. In addition, we recommend using manufacturer-supplied water filters as opposed to generic, third-party water filters. While you may save some money in the short-term on less expensive parts, many third-party filters are not built to the same specifications as manufacturer parts, and, as a result, these water filters may damage internal filtration system components.
Verify that your water line is not broken
If water is leaking continuously, you may have a broken water line. If your refrigerator is leaking, it is important to shut off its water supply line, because unchecked continuous leaking could cause damage or flooding. The shut-off valve is normally located under the sink or behind the refrigerator. If you are unable to locate this valve, turn off the water main for your house.
Check that your drain line is not clogged
If you have a sheet of ice on the bottom of the freezer, you may have a clogged drain line. It is important to fix this problem promptly to avoid water damage in your kitchen. Your freezer goes into defrost mode roughly every six hours, melting the ice behind the back freezer wall, so water drains to the bottom and evaporates. If your freezer drain is clogged, water builds up and leaks during every defrost cycle until the line is cleared.