Frequently Asked Questions
Replacement versus repair depends on the age and wear of the appliance. If the appliance is in its early or middle stages of its average working lifetime, our staff will most likely recommend repairing the problem and starting a yearly maintenance plan to keep it in its best condition.
As a general rule of thumb, we recommend repairing if the total repair cost is less than 50% of the total replacement cost (purchase price, sales tax, installation, and any necessary modifications) of the appliance. However, age and condition of the appliance should also be considered, as the durability, ease of use, and basic construction of older machines may play a role. If the appliance is older or beyond repair, we recommend replacing it with a new one. We offer factory warranties and payment plans when purchasing from us.
Here are the expected lifetimes of every type of household appliances:
Washer: 11 years
Dryer: 14 years
Refrigerator & Freezer: 15 years
Dishwasher: 10 years
Gas Ovens: 15 years
Electric Stove: 15 years
Appliance King of America offers a best-in-industry one year parts and labor warranty on all repairs we complete. This warranty covers any and all parts we’ve replaced for one full year from the date the repair is completed. This warranty reflects our commitment to stand behind our work, and complete repairs to the highest industry standard.
All new appliances purchased through Appliance King of America come with a full manufacturer warranty. The great relationship we have, with the brands we sell, ensures that In the event that your new appliance fails during your manufacturer’s warranty period, Appliance King will be here to ensure the manufacturer makes it right. If your new appliance is broken or malfunctioning, please contact us so we can help assess the problem and guide you through the process of obtaining warranty support from the manufacturer if necessary. After the warranty period, we offer full-service repair and maintenance programs.
Most of the time, we are able to repair the appliance, replace the necessary parts, or start the sale process the first time we visit you. Our service van stocks common and hard-to-find appliance parts for easy repair with no downtime. Best of all, when you have our expert technicians repair your broken appliance your service call charge will be waived.
Yes. We use state-of-the-art scheduling tools to manage, track, and confirm appointments. On the day prior to our visit, we will call or text you to confirm your appointment, and we will call or text again when we are en route to your home.
We will provide a short window for our service staff to arrive at your home. It is our priority to make your experience as convenient and hassle-free as possible. We believe it is important to respect your time and your home, to arrive when we say we will — or to keep you informed of unanticipated delays, and to remain professional at all times.
Our delivery and service area spans Palm Beach County, from Boca Raton on the south end to Palm Beach Gardens and West Palm Beach on the north end, also covering Wellington, Loxahatchee, Riviera Beach, Palm Beach Island, Atlantis, Boynton Beach, Briny Breezes, Manalapan, Gulf Stream, Ocean Ridge, Delray Beach, Highland Beach, Green Acres, Lake Clarke Shores, Lake Worth, Lantana, and Palm Springs.